Beware of Low-Price Scams Using the RUSH WAVE Brand

Dear RUSH WAVE Community,

Recently, we have discovered that some individuals are fraudulently using the RUSH WAVE brand to post fake low-price offers online, deceiving customers in the process. This malicious behavior not only damages our brand’s reputation but also puts consumers at risk of financial loss. We strongly urge everyone to stay vigilant and avoid falling victim to these scams.

How to Identify Fake Low-Price Scams?

1. Verify Through Official Channels: Always purchase RUSH WAVE products through our official website or authorized sales platforms. If you come across any suspiciously low-price promotions, please verify their authenticity on our website or by contacting our official customer service.

2. Unusually Low Prices: If you encounter prices significantly lower than the official promotions we announce, especially on unofficial channels, be cautious. Extremely low prices may indicate counterfeit products or that the item won’t be delivered at all.

3. Check the Seller’s Information: Carefully examine the seller’s credentials and reviews. If the seller’s store name is unrelated to RUSH WAVE or has a poor reputation, avoid making any purchases.

4. Contact Us: If you’re unsure about any information or receive a potentially fraudulent offer, contact our official customer service immediately. We can help you verify the authenticity and protect your rights.

What to Do If You’ve Been Scammed?

If you unfortunately fall victim to a scam, take the following steps:

• Collect Evidence: Save all relevant chat logs, payment receipts, and transaction records.
• Report to the Platform: Contact the customer service of the shopping or payment platform to report the issue and seek assistance.
• Notify RUSH WAVE: Inform us as well, and we will do our best to help you recover your losses and pursue the counterfeit activity.

Conclusion

RUSH WAVE is committed to providing high-quality products and services to our valued customers. We do not post extreme discount offers through unofficial channels, so please stay alert to avoid being scammed. If you notice any suspicious activity, don’t hesitate to reach out to us.

Thank you for your continued support and trust in the RUSH WAVE brand. We will continue to provide you with the best products and services!